Contact us
New Providers
To be considered for funding as a provider for the delivery of education and training services, organisations must appear on the Register of Training Organisations (the Register).
For further information, please refer to the New Providers and Register sections of the Agency’s website, or subscribe to Update, our weekly round-up of business-critical information and news for the sector.
NOTE: We are unable to fund speculative proposals from organisations or provide advice or feedback on such proposals.
The Register
If you have a technical query regarding the e-tendering portal, please contact help@bravosolution.co.uk. Please use the ‘Messages’ function within the Due Diligence Assurance Gateway pre-qualification questionnaire (PQQ) on the e-tendering portal to communicate with the Skills Funding Agency and ask any questions you may have about the process. (Please do not contact us about the process using any other method; if you do, the probity of the Due Diligence Assurance Gateway process may be put at risk.)
Existing Providers
Enquiries from current Skills Funding Agency providers should be directed to the Skills Funding Agency Relationship Manager for your organisation in the first instance.
For updating your details in the course directory, please email the service desk.
Journalists
If you are a journalist or have a press enquiry, please visit our newsroom.
Funding and Learning
If you are a learner looking for funding or information:
Please contact the National Careers Service for advice and information on 0800 100 900 or visit their website.
A number of educational trusts and charities can offer limited funding for learners. The Educational Grants Service (EGS) can advise about this. You can find out more on the family action website or call 020 7241 7459 (Tuesday, Wednesday and Thursday 14.00 to 16.00).
Alternatively, there is further information on the Professional and Career Development Loans website.
If you are an employer looking for funding:
Advice to businesses on funding for training is available from the Government’s online resource Business Link. Information is available within the employment and skills section: Advice and funding for training.
If you are a provider looking for funding or information:
Please refer to the section above marked ‘New Providers’.
Publication Query
If you have an enquiry about one of our publications, please email info@skillsfundingagency.bis.gov.uk; for information on logos and branding, including material for marketing campaigns, please refer to the Agency’s Identity Guidelines.
Freedom of Information and Data Protection
Under the Freedom of Information Act 2000, you are entitled to request information held by the Skills Funding Agency.
Any individual has a right under the Data Protection Act 1998 to request personal data that is held about them.
For further information, please see the Information Requests page.
Complaints
If you have a complaint about the Skills Funding Agency or a provider of education and training funded by the Agency, please visit our Complaints page.
The Data Service
For enquiries relating to the Provider Gateway, Individualised Learner Records (ILRs), qualifications, the Learning Aim reference Application (LARA), online data, updating the course directory and the Provider Information Management System (PIMS), please email the service desk.For statistics, please check the MI Library first.
Apprenticeships
For enquiries relating to Apprenticeships, including how to employ an apprentice, please refer to the Contact Us section of the Apprenticeships website.
Education Funding Agency
For enquiries relating to the Education Funding Agency please visit their contact us webpage.
Get in touch...
For any other general enquiries, please get in touch with us using the details below:
Skills Funding Agency
Cheylesmore House
Quinton Road
Coventry
CV1 2WT
Telephone: 0845 377 5000
Email: info@skillsfundingagency.bis.gov.uk
